- On your new computer, open MyTune and go to the Help menu.
- Select about/purchase to bring up a new window.
- Hit the “copy hardware ID” button.
- Go to the contact section of our website to send us a message.
- Make sure the email you enter is the same email that you purchased from.
- Paste the hardware ID you copied in step 2) into the message box.
- Add some text stating that you are requesting a new license.
- Hit the Send button.
- We will send you a new license when we verify your email.