4. My computer died, can I get a new license?

  1. On your new computer, open MyTune and go to the Help menu.
  2. Select about/purchase to bring up a new window.
  3. Hit the “copy hardware ID” button.
  4. Go to the contact section of our website to send us a message.
  5. Make sure the email you enter is the same email that you purchased from.
  6. Paste the hardware ID you copied in step 2) into the message box.
  7. Add some text stating that you are requesting a new license.
  8. Hit the Send button.
  9. We will send you a new license when we verify your email.

Leave a Comment